Protocol are working with a College in Nottinghamshire for a Student Recruitment, Funding and Data Manager. This role offers the successful candidate the chance to gain significant experience and responsibility in the Management Information Services Unit whilst also enabling progression in their career at a management level within a busy customer focused information team.
The College is looking for a motivated and pro-active individual to lead the recruitment, funding and data teams within the college consisting of an admissions team of 5 FTE’s, funding and audit team of 3 and the student records team of 6. This diverse position requires management of an admission and enrolment service to current and potential learners which will lead to an increased conversion of enquiries to enrolments. In addition, the role will have responsibility for funding returns both internally and externally. The teams will also develop and maintain follow up processes which build the College’s reputation for delivering a quality service.
You will report to the Head of MIS ensuring the smooth and efficient running of a customer focused service.
*Ensure that the recruitment team, its resources and workload, are supervised and monitored effectively.
*Ensure that current and accurate internal and external data in terms of courses and enquiries is available to College managers and potential / current learners on a timely basis.
*Manage an outstanding information, enquiries and enrolment service to current and potential learners, leading to increasing conversion of enquiries to enrolments.
*Manage the efficient performance of work undertaken in this team and identifying
*Ensuring the accurate input of information onto the College’s Student Records software.
*To ensure that the College complies with all requirements identified by the College and funding bodies’ auditors in relation to learner and course data.
*To keep up to date with all changes with external bodies that may impact the College such as Data services, SFA and EFA
*Co-ordinate, develop and maintain follow up processes which build the College’s reputation for delivering a quality service.
*Provide outstanding levels of proactive customer service and develop the team members to deliver to the same levels.
*Provide effective and efficient applications systems and processes using the latest technological advancements available to ensure timely and accurate processing.
*Develop interview processes to ensure all customers, both learners and staff, receive a level of service which cannot be surpassed.
Interested? Apply today!
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