Job Title: Cleaning Specialist
Job type: Full time / Permanent
Salary: £22,000 – £25,000
Our client is a specialist commercial deep clean / hygiene provider based in Birmingham who provide their services to customers throughout England. Their aim is ensure customers have the knowledge and ability to be fully able to meet and exceed minimum requirements in relation to hygiene and are fully protected against the issues that’s can accompany improper cleanliness and hygiene standards.
It’s an exciting time to come on board and become the latest addition to their family as they are currently creating a growth and development plan. In order to assist with this our client is looking to expand their current team with the addition of a Sales Associate/Team Coordinator.
Due to the current nature of their cleaning, our clients key customers are mainly hospitality based or public sector institutions. Part of your role will include the nurturing of these relationships whilst also taking a hands on approach to marketing and new business development. Whilst our client are very happy to continue creating new relationships in hospitality/public sector where possible they would also like to diversify this further. With this in mind, would be really interested in hearing about any potential suggestions/ strategies/ideas that you may have that have shown to work for you previously.
There is currently a team of 6 Cleaning Specialists in place who are trained, experienced and very keen to see the business developing and have shown practical enthusiasm in supporting business development. Using your leadership/people skills you will also support in coordinating and developing this team. This may be identifying further training opportunities, planning work rotas or dealing with any first line queries, concerns or suggestions. In addition you will also be heavily involved in raising their brand awareness online, embracing social media, video platforms and the www. Chances are you will likely be the first point of contact for most customers, either by phone, social media or other technological communication. In a business where first impressions matter this is crucial.
This is an exciting and varied role that will bring a multitude of challenges and opportunities. There will be plenty of KPI’s that you will be striving for so working to targets needs to be something that you are fully comfortable with. The ability to interchange between tasks, ie, relationship management, job allocations, financial performance forecasting/administration will also be a key to your success in this role. So if you are looking for an opportunity to which you can really add your personal stamp and have the freedom to self manage this could be perfect for you.
Having had previous experience in this industry, you will be able bring with you your wealth of knowledge relating to commercial deep cleans and the legislation that surrounds it such as the guidance document issued by the B&ES Association (TR/19) and related Health & Safety. They specialise in Kitchen Deep Cleans and Vent/Duct Deep Cleans so ideally this will be a key area of knowledge – however if you have a strong background in other areas of industrial/commercial cleaning our client would be really interested in hearing about your experience.
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